Yes, Herman Hiss & Company can repair and remount all types of jewelry, including rings, pendants,earrings, and more.

Some work can be done in-house, and other more complicated work is taken care of in our jeweler’scomplete shop.

The average turnaround 􀆟me is two to three weeks.

Yes, we are happy to check and clean your jewelry. You can come in any time during our business hoursto have your pieces checked and cleaned while you wait.

Yes, we offer complete jewelry appraisals for insurance using the Gemological Institute of America (GIA)grading standards. Our rate is $150 per item. Our turnaround time is usually two weeks or less and is always done in-house.

We are happy to update any previous appraisal from Herman Hiss & Company for $75 per item. Each piece needs to be inspected by the appraiser before any update can be completed.

Yes, we offer six-month financing. Please contact us at info@hermanhiss.net or (989) 892-2567 for more details.

Herman Hiss & Company accepts cash, checks, and all major credit cards as well as Apple Pay.

We offer full refunds on qualifying items, in their original condition, within 14 days of the originalpurchase. After 14 days, we are happy to offer an exchange or store credit.

*We must have the original form of payment present to issue a full refund.

Custom items and special orders (items that we do not normally stock) are not eligible for returns. Itemson clearance and sale items are not eligible for return.

Approximately 3-5 business days

Unless expedited shipping is selected at the time of check out, your item should arrive in approximately3 to 5 business days from the ship date.

Please email us at info@hermanhiss.net or call us at (989) 892-2567 with any questions on your onlineorder.